Custom Plush Toys with Logo – 2-Piece Sample, EN71/ASTM Certified

**Q: What safety certification documentation do you provide for institutional procurement?**

A: EN71, ASTM, SOR, UKCA, and CE testing are available. Request the specific test reports covering mechanical/physical properties, flammability, and chemical migration limits for the 100% polyester material and PP cotton filling. For US procurement, ASTM F963 and CPSIA compliance documentation is required. For EU, EN71 and CE marking. For UK, UKCA marking. For Canada, SOR compliance. Request the full certification package before production — these are essential for Customs clearance and institutional PO approval.



**Q: What's the difference between drawing-based customization and sample-based customization?**

A: Drawing-based customization means you provide a 2D design, sketch, or mascot artwork, and the factory produces a 3D plush toy based on that drawing — no physical sample required for initial design. Sample-based customization means you provide a physical reference sample that the factory replicates. Drawing-based is more convenient for custom mascots and original character designs. Both methods are supported. The sample department makes samples based on your design with free modification services.



**Q: What's the minimum order for custom plush toys with my logo?**

A: MOQ is 2 pieces sample for testing based on bulk order. Bulk MOQ is not explicitly stated — contact the supplier for current minimums. The 2-piece sample allows you to verify the plush toy design, quality, and logo placement before committing to a larger order. Packaging customization starts at 500 pieces with a $1/piece upcharge. For corporate gift programs, the low sample MOQ makes this supplier accessible for testing new designs.



**Q: How does the free modification service work for sample approval?**

A: If you are not satisfied with the sample, you can enjoy free modification services. This means the factory will make design adjustments, color corrections, size modifications, or other changes at no extra cost until the sample meets your requirements. This service is provided by the experienced Sample Department. The goal is to ensure the final plush toy matches your design vision before bulk production. Sample time is typically 5-7 days for initial samples.



**Q: What's the realistic lead time for a 500-piece custom order?**

A: The lead time table shows 20 days for 1-2,000 pieces. For a 500-piece custom order, expect 20-25 business days from sample approval — 20 days for production plus sample time (5-7 days) if samples are required. Orders above 2,000 pieces have negotiable lead times. Add 18-25 days for sea freight to the US or 3-5 days for express shipping. The supplier handles customs and taxes, helping manage tariffs and shipping costs.



**Q: What are the payment terms and accepted methods for institutional orders?**

A: Payment terms are not specified in the source — contact customer service for the current structure. Standard industry practice for custom plush toys: 30-50% T/T deposit upon sample approval, balance payment before shipment. Sample orders typically require 100% prepayment. Larger orders (2,000+ pieces) may qualify for extended payment terms upon credit approval. Accepted payment methods likely include T/T bank wire; credit cards may be accepted for sample orders.



**Q: How do I manage recurring orders for a corporate mascot program?**

A: For recurring orders, maintain your artwork files, design specifications, size references, and Pantone color references on file with the supplier. Reorders can be placed directly using previous order numbers — this eliminates the sample-making phase and reduces lead time to the standard 20-day production timeline. Include your ordering frequency in the initial negotiation — the factory can reserve production capacity for quarterly programs. The supplier offers OEM/ODM support for ongoing brand programs.