Custom Wooden Serving Trays with Stainless Steel Handle – 100 MOQ

**Q: What food-safety certifications and stainless steel grade do you provide?**

A: The source does not specify food-safety certifications or stainless steel grade. For institutional buyers, request FDA food-contact compliance documentation for the wood finish and stainless steel material. Verify the stainless steel grade — the source does not specify if it is 304 or 316. Request SGS or Intertek test reports confirming food-contact safety, chemical migration limits, and surface finish compliance. For EU shipments, confirm REACH compliance.



**Q: What customization options are available for the wooden serving tray?**

A: Full customization available: (1) Logo — customized logo (1,000-piece MOQ). (2) Design — custom design available. (3) Finishing — custom finishing available. (4) Packaging — customized packaging (5,000-piece MOQ). (5) Graphic — graphic customization (5,000-piece MOQ). Discuss printing methods (laser engraving, screen printing, UV printing) with the supplier. Provide vector artwork in AI, EPS, or CDR format. Confirm food-safe ink compatibility if used for food-contact surfaces.



**Q: What's the minimum order for custom wooden serving trays?**

A: MOQ is 100 pieces for standard trays. Customized logo requires 1,000-piece minimum. Customized packaging and graphic customization each require 5,000-piece minimum. Lead time is 15 days for 1-100,000 pieces. Supply capacity is 100,000 pieces per month. For custom logo orders, the 1,000-piece MOQ applies. Contact the supplier for specific volume-based pricing at 100, 500, 1,000, and 5,000 pieces.



**Q: How does the stainless steel handle attach to the wooden tray?**

A: The stainless steel handle is attached to the wooden tray with hardware connections. For maximum durability, the handle should be securely fastened with appropriate hardware. The 1.5kg gross weight indicates robust construction. Verify handle attachment security and weight capacity with the supplier. Request handle durability testing data for heavy load applications. For institutional procurement, confirm food-grade stainless steel specification.



**Q: What's the realistic lead time for a 200-piece custom order?**

A: The lead time table shows 15 days for 1-100,000 pieces. For a 200-piece standard tray order, expect 15-18 business days from order confirmation — 15 days for production plus any additional time for custom finishing if required. For custom logo orders, the 1,000-piece MOQ applies. Add 18-25 days for sea freight to the US or 3-5 days for express shipping. The supply capacity of 100,000 pieces per month supports consistent production scheduling.



**Q: What are the payment terms and accepted methods for institutional orders?**

A: Payment terms are not specified in the source — contact customer service for the current structure. Standard industry practice for custom wood products: 30-50% T/T deposit upon order confirmation, balance payment before shipment. Sample orders typically require 100% prepayment. Larger orders (5,000+ pieces) may qualify for extended payment terms upon credit approval. Accepted payment methods likely include T/T bank wire; credit cards may be accepted for sample orders.



**Q: How do I manage recurring orders for a hotel procurement program?**

A: For recurring orders, maintain your artwork files, design specifications, and finishing requirements on file with the supplier. Reorders can be placed directly using previous order numbers — this may reduce lead time by 3-5 business days. Include your ordering frequency in the initial negotiation — the supplier can reserve production capacity for quarterly hotel programs. Supply capacity of 100,000 pieces per month supports large-scale recurring orders.