Custom Hotel Toiletries with Logo – 30ml, 5,000 MOQ, 15-Day Lead

**Q: What compliance certifications and documentation do you provide for the toiletries?**

A: The source does not specify compliance certifications. For institutional buyers, request FDA or EU cosmetics compliance documentation for shampoo and conditioner. Verify REACH compliance for packaging materials and plastic components. Request safety data sheets for all liquid products. For US shipments, confirm FDA cosmetics registration. For EU shipments, confirm compliance with EU cosmetics regulations. Request third-party test reports for chemical content and microbial safety. Contact the supplier for available test documentation.



**Q: What customization options are available for the toiletries set?**

A: Full customization available: (1) Logo — custom logo printing. (2) Color — customized color. (3) Size — customized size accepted. (4) Fragrance — customized fragrance. (5) Design — round pattern standard, discuss other design options with supplier. Discuss printing method and logo placement with the supplier. Provide vector artwork in AI, EPS, or CDR format with Pantone references.



**Q: What's the minimum order for custom toiletries?**

A: MOQ is 5,000 sets for custom orders. Lead time: 15 days for 1-50,000 pieces, 20 days for 50,001-100,000 pieces, 25 days for 100,001-150,000 pieces. Orders above 150,000 pieces have negotiable timelines. For hotel programs, the 5,000-set MOQ is accessible. Contact the supplier for specific volume-based pricing at 5,000, 10,000, 25,000, and 50,000 pieces.



**Q: What is included in each toiletries set?**

A: Each set includes shampoo and conditioner in 30ml mini disposable packaging. The round pattern design is featured. The products are designed for basic cleaning with exquisite disposable hotel amenities positioning. Customized fragrance is available. For specific product formulations and ingredients, request the product specification sheet from the supplier. Customized size is available upon request.



**Q: What's the realistic lead time for a 5,000-set custom order?**

A: The lead time table shows 15 days for 1-50,000 pieces. For a 5,000-set custom order with logo, expect 15-18 business days from order confirmation — 15 days for production plus artwork approval time. Orders in the 50,001-100,000 range take 20 days. Orders in the 100,001-150,000 range take 25 days. Add 18-25 days for sea freight to the US or 3-5 days for express shipping.



**Q: What are the payment terms and accepted methods for institutional orders?**

A: Payment terms are not specified in the source — contact customer service for the current structure. Standard industry practice for hotel amenities: 30-50% T/T deposit upon order confirmation, balance payment before shipment. Sample orders typically require 100% prepayment. Larger orders (50,000+ pieces) may qualify for extended payment terms upon credit approval. Accepted payment methods likely include T/T bank wire; credit cards may be accepted for sample orders.



**Q: How do I manage recurring orders for a hotel amenity program?**

A: For recurring orders, maintain your artwork files, color specifications, and fragrance references on file with the supplier. Reorders can be placed directly using previous order numbers — this may reduce lead time by 3-5 business days. Include your ordering frequency in the initial negotiation — the supplier can reserve production capacity for quarterly hotel programs. The 5,000-set MOQ is suitable for medium-volume recurring hotel programs.