Custom Rattan Trays with Logo – Mother of Pearl Inlay, 5 MOQ

**Q: What material certifications and compliance documentation do you provide for rattan sourcing?**

A: The source does not specify compliance certifications. For institutional buyers, request FSC certification for rattan sourcing. Verify Lacey Act compliance for US imports — documentation of rattan species (Vietnam rattan) and country of origin (Shandong, China) is required. Confirm REACH compliance for finishes and adhesives. The mother of pearl inlay material may require CITES verification if sourced from protected species. Request material safety data sheets and third-party test reports.



**Q: What customization options are available for the rattan tray?**

A: Full customization available: (1) Logo — custom logo application (laser engraving, screen printing, or heat transfer — confirm with supplier). (2) Size — custom size accepted (300-piece MOQ). (3) Color — natural, white, dark brown standard, custom colors available upon request. (4) Shape — rectangle standard, discuss other shape options with supplier. Discuss logo placement and method with the supplier. Provide vector artwork in AI, EPS, or CDR format.



**Q: What's the minimum order for custom rattan trays?**

A: MOQ is 5 pieces for standard orders. Custom size requires 300-piece MOQ. Lead time: 15 days for 1-300 pieces. Orders above 300 pieces have negotiable lead times. Sample time is 5-7 days. For custom size orders, the 300-piece MOQ applies. For standard size orders with custom logo, discuss if the 5-piece MOQ applies or if there is a separate MOQ for logo application. Contact the supplier for specific volume-based pricing.



**Q: What are the standard size options and color options?**

A: Standard package size is 38cm × 38cm × 10cm. Colors available: natural (original rattan color), white, and dark brown. Custom sizes are accepted with 300-piece MOQ. The rectangle shape is standard. The tray features mother of pearl inlay for decorative appeal. Discuss specific size requirements and color preferences with the supplier. Custom sizes may affect lead time.



**Q: What's the realistic lead time for a 50-piece custom order?**

A: The lead time table shows 15 days for 1-300 pieces. For a 50-piece standard tray order, expect 15-18 business days from order confirmation — 15 days for production plus any additional time for custom finishing or logo application if required. Sample time is 5-7 days. Orders above 300 pieces have negotiable lead times. Add 18-25 days for sea freight to the US or 3-5 days for express shipping. Delivery time is 7-28 days.



**Q: What are the payment terms and accepted methods for institutional orders?**

A: Payment terms are not specified in the source — contact customer service for the current structure. Standard industry practice for home decor items: 30-50% T/T deposit upon order confirmation, balance payment before shipment. Sample orders typically require 100% prepayment. Larger orders (1,000+ pieces) may qualify for extended payment terms upon credit approval. Accepted payment methods likely include T/T bank wire; credit cards may be accepted for sample orders.



**Q: How do I manage recurring orders for a retail program?**

A: For recurring orders, maintain your artwork files, color specifications, and size configurations on file with the supplier. Reorders can be placed directly using previous order numbers — this may reduce lead time by 3-5 business days. Include your ordering frequency in the initial negotiation — the supplier can reserve production capacity for quarterly retail programs. The 5-piece MOQ makes this suitable for small to medium-volume recurring programs.