This is actually one of the most common uses for custom scratch cards. You can print your company logo directly on the front of each card, along with a promotional message, coupon offer, gift certificate details, or even a QR code. The scratch-off coating gets applied over a hidden area — like a prize amount, discount code, or special message — that the recipient reveals by scratching. Perfect for cafes running loyalty programs, retailers doing seasonal promotions, event organizers running giveaways, and pretty much any business wanting to add a little surprise factor to their marketing.

What’s the minimum quantity? 10,000 sounds like a lot for a small business test run.

We hear you. The standard MOQ is 10,000 pieces, which is pretty typical for this product because of how the scratch-off coating and printing work. But if you’re just testing a campaign or have a smaller event coming up, reach out anyway — we‘ve worked with businesses on smaller trial batches before. A lot of first-time customers start with 10,000, see how their customers respond (spoiler: they usually go crazy for scratch cards), and then come back for bigger orders. Tell us what quantity you’re thinking and we‘ll see what we can do.

What printing methods can be used, and do you support CMYK full-color?

Yes, full CMYK color printing is available, as well as Pantone spot color matching if you need exact brand colors. The main options are digital printing (best for full-color, photo-quality designs — great for detailed logos or complex artwork), offset printing (ideal for large runs with solid, consistent colors, offering the most cost-effective unit pricing at volume), and screen printing (best for bold, high-opacity designs with a more tactile finish). Plus the scratch-off coating itself can be customized — silver, gold, matte clear, custom colors, or even holographic.

I‘d like to get a sample first. Do I have to pay for that?

Yes, we produce samples for approval before starting bulk production. The sample fee covers setup and production costs for a small batch. Once you place your full order, we’ll deduct the sample fee from your invoice — so you‘re not paying extra overall. The sample lets you check material quality, print sharpness, scratch coating thickness, and overall feel before committing to thousands of cards. Highly recommended before any large print run.

How long from order to delivery? Is express shipping available?

Sample production typically takes 5 to 7 business days from artwork approval. Bulk production runs around 20 to 30 days depending on quantity and customization complexity. For shipping, sea freight takes approximately 30 to 45 days (best for large volumes). Express shipping via DHL, FedEx, or UPS delivers in about 5 to 7 business days (best for urgent campaigns). Just tell us your deadline upfront and we’ll figure out the fastest route.

Do you have eco-friendly options like recycled paper stock?

Yes, recycled paper card stock is available upon request. We also offer FSC-certified paper options for businesses with sustainability commitments. Let us know your environmental requirements when you inquire.

I‘m seeing pricing tiers on the product page. How much do these actually cost?

Unit pricing gets significantly better as quantity increases. At 10,000 to 99,999 pieces, expect around HKD 0.40 to 0.80 per card depending on customization. At 100,000 to 999,999 pieces, pricing drops dramatically — think HKD 0.30 to 0.50 per card. For 1,000,000+ pieces, you’re looking at HKD 0.20 to 0.40 per card. Remember these are ballpark figures — actual pricing depends on paper stock, printing method, scratch coating type, and packaging requirements. Send your specs for an exact quote.

What‘s the card size? Can I get custom dimensions?

Standard sizes like 85.5 x 54 mm (credit card size) and 90 x 60 mm are available. Full custom sizing is also possible — just tell us what dimensions work for your packaging or distribution needs. We’ll adjust the cutting die accordingly.

Are there any special effects available beyond scratch-off?

Yes. Beyond the standard scratch-off coating (silver is most popular, gold for premium feel), we offer spot UV coating for glossy highlighted areas, foil stamping in gold, silver, rose gold, and holographic finishes, and embossing or debossing for raised or recessed textures. These upgrades make the card feel more premium — great for high-value gift certificates or luxury brand promotions.

How do the scratch cards actually work — what‘s under the coating?

You print whatever you want under the scratch-off layer: a discount code, a prize amount (like “$5 off” or “Buy one get one free”), a secret message, a QR code that reveals a digital prize, a unique gift card code, or even just a fun surprise message like “You win!”. The scratch foil completely conceals the text underneath until the recipient scrapes it off. Works exactly like a lottery instant-win ticket — but customized entirely for your business.

What kind of businesses actually use custom scratch cards?

Restaurants and cafes use them for “Buy a coffee, scratch for a discount on your next visit” promotions that drive repeat business. Retail stores do seasonal scratch-to-win campaigns for Black Friday or holiday shopping events. Event organizers hand them out at trade shows, conferences, or festivals as interactive giveaways. Marketing agencies use them in direct mail campaigns to boost engagement. Real estate agents include scratch cards in open house welcome packets or as referral incentives. Car dealerships and home improvement companies use them for sales events to create urgency. Non-profits include them in fundraising mailers to make donating more interactive and fun — the possibilities are really endless.

Can I get custom packaging for these cards?

Yes. Standard packaging is cardboard cartons with individual polybags for each card. Upgraded options include custom branded boxes, display counter stands for retail distribution, shrink-wrapped bundles of multiple cards, and custom insert trays for premium presentation. The packaging can be fully customized with your logo as well.

How durable are these cards? Will the scratch coating hold up?

The card stock is rigid paperboard — sturdy enough for handling but still lightweight for mailing or handouts. The scratch-off coating adheres securely and doesn‘t flake off unless intentionally scratched. Normal shipping, stacking, and handling won’t damage the coating or reveal the hidden information underneath.

What file format do you need for my logo and design?

Vector files work best — AI, PDF, or EPS formats. These scale without losing quality. High-resolution raster files (300 DPI, PSD or JPG/PNG) also work but may require additional setup depending on complexity. We‘ll send a digital proof for approval before production, so you can catch any layout or color issues early.

Are there any setup fees or hidden charges?

No hidden fees. We quote everything upfront based on your specific requirements. Setup costs are included in the per-unit pricing for the quantity you order. The sample fee is the only upfront cost, and that gets deducted from your final invoice. Simple, transparent, no surprises.